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Return Policy

Hearing aids carry a 30-day return period from the delivery date. If not fully satisfied with the hearing aid (s) purchase, the buyer has the right to cancel the sale of a hearing aid(s) during the 30-day return period. The dispenser may retain up to 10% of the purchase price to cover dispensing fees in making and returning a hearing device. Following the 30-day return period of a hearing aid(s) sale, no refunds will be issued. All hearing aid(s) must be returned in the same condition they were issued to the purchaser, ordinary wear and tear accepted.

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Warranty Policy

The manufacturer warrants the hearing aid(s) for a period of time determined at the point of sale and is based on the specific item to be purchased in relation to the company manufacturing the hearing aid(s). The warranty of any hearing aid(s) begins on the date the purchaser takes delivery of the hearing aid(s).

Beltone Carolina Virginia guarantees to make all necessary repairs and replacements without charge to original purchaser that take place within a Beltone Carolina Virginia office. Any repairs requiring shipping to a manufacturer facility may cause the purchaser to incur costs for repair. The in-office complimentary repair does not cover cords, batteries, earmolds, nor does it cover damage or breakage caused by tampering, misuse, or carelessness.

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