Beltone Hearing Aid Center of
Wilmington, NC
Free Hearing Tests, Hearing Aids & Care That Fits Your Life
When conversations become harder to follow, it is worth finding out why. At Beltone of Wilmington, we offer free hearing testing and personalized help choosing hearing aids. Our team takes the time to understand what you are experiencing day to day and explain options that fit your hearing needs, lifestyle, and budget.
At our New Centre Drive office, you’ll meet Cheryl Crainshaw, a Licensed Hearing Instrument Specialist with 30 years of experience in the hearing care industry. Whether you are visiting for your first hearing test, exploring hearing aid technology, or need service for your current devices, our Wilmington team is here to answer your questions and provide ongoing care.
Open today: 9:00 AM – 5:00 PM
- Monday: 9:00 AM – 5:00 PM
- Tuesday: 9:00 AM – 5:00 PM
- Wednesday: 9:00 AM – 5:00 PM
- Thursday: 9:00 AM – 5:00 PM
- Friday: 9:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
Meet Cheryl Crainshaw
Licensed Hearing Instrument Specialist
Cheryl Crainshaw brings 30 years of hearing care industry experience to Beltone of Wilmington and has called the community home for about three decades. She holds a Bachelor of Science degree from Guilford College.
Cheryl still remembers the joy on her father’s face when he first received hearing aids. That experience continues to inspire her commitment to helping patients find the right hearing technology and feel supported in their care.
Outside the office, Cheryl volunteers with her church and enjoys swimming, hiking, and cooking with her daughter and grandson.
Hearing Aids and Personalized Hearing Care in Wilmington, NC
The right hearing aids should fit your hearing needs, daily routine, and budget. Our Wilmington team will help you understand Beltone’s hearing aid technology and choose the features and fit that work best for you.
We offer a range of hearing aid styles and features, including rechargeable, Bluetooth-enabled, and discreet in-ear options. Our selection includes Beltone Illuminate™ microRIE—the world’s smallest AI rechargeable receiver-in-ear hearing aid, with advanced technology designed to help you understand speech in noisy environments.
We also help you care for your hearing aids in Wilmington’s humid climate. From daily cleaning and storage to regular maintenance appointments, our team will explain how to manage moisture exposure and help keep your devices working well.
Every device is fit and programmed in our Wilmington office, with ongoing support for cleanings, adjustments, and questions along the way.
Hearing Tests and Services in Wilmington, NC
Hearing difficulties can become noticeable in different situations. You may miss parts of a conversation at a busy restaurant, have trouble following several people talking, or find yourself turning up the television. Understanding what you are experiencing is an important part of finding the right support.
We offer free hearing tests at our Wilmington office. Your appointment starts with a conversation about where you have been noticing the most difficulty, followed by a full hearing evaluation and a plain-language walkthrough of your results.
Common Signs It's Time for a Hearing Test
- Speech often sounds mumbled or unclear
- You notice ringing, buzzing, or hissing in your ears
- You frequently ask people to repeat themselves
- Others find your preferred television or radio volume too loud
- Everyday sounds, such as the doorbell or a dripping faucet, become hard to notice
- Following discussions in groups or crowded places takes more effort
- You can hear someone’s voice but miss some of their words
- Understanding someone over the phone becomes more difficult
- You struggle to follow someone speaking behind you or outside your view
- Others comment on how loudly you speak
If you notice any of these warning signs, a free hearing test is a simple way to find out what's going on.
What to Expect During Your Appointment
At Beltone Hearing Aid Center of Wilmington, we take time to explain each step and help you feel comfortable throughout your hearing evaluation. Your appointment begins with a conversation about your hearing concerns, followed by a painless evaluation to better understand your hearing health and listening needs.
After testing, your hearing specialist will review the results with you, answer questions, and discuss personalized recommendations based on your lifestyle, hearing needs, and budget.
Your Hearing Test Appointment May Include:
- A discussion about your hearing concerns and how hearing changes may be affecting your daily life
- A visual ear examination (video otoscope) to check for ear wax buildup or other issues that may impact hearing
- Comprehensive hearing testing to measure how well you hear different tones and sounds
- Speech understanding evaluations to assess hearing clarity in conversations and noisy environments
- Personalized recommendations based on your hearing needs, lifestyle, and budget
- A review of your results and next steps in a comfortable, no-pressure environment
Your Follow-up Appointments May Include:
- A thorough cleaning and inspection of your hearing aids
- Checking the fit and comfort of your devices
- Reviewing how your hearing aids are performing
- Making programming or sound adjustments when needed
- Checking for visible earwax that could affect your hearing or hearing aids
- Talking about any changes you have noticed in your hearing
- Answering questions and helping with day-to-day hearing aid use
Hearing Solutions for Your Budget
Beltone of Wilmington offers a range of hearing aid technology and payment options to fit your lifestyle and budget. Our local team will work with you to find the right hearing aids for your needs, explain available features, and help you compare costs.
We also provide a complimentary hearing benefits and discount check to see whether you have hearing aid coverage through your insurance or qualify for available discounts. We’ll help you understand your benefits and options so you can choose with confidence.
Eligible private-pay hearing aid purchases also include BelCare aftercare for the life of your hearing aids. Our team will explain the included services and any differences in coverage when purchasing through insurance or a discount program.
Hearing Aid Service, Cleanings & Adjustments in Wilmington, NC
Keeping your hearing aids working well is an important part of your ongoing care. Our Wilmington team provides hearing aid cleanings, check-ups, and review how your devices are performing. If you notice a change in sound, have trouble with your devices, or need an adjustment, we’re here to help.
We’ll also help you maintain your hearing aids between visits, with guidance on cleaning, storage, and managing moisture in Wilmington’s humid climate. We service all hearing aid makes and models, including devices purchased elsewhere.
Free Hearing Testing & Evaluations
Schedule a free hearing test at our Wilmington, NC location to better understand your hearing. We will review your results, answer your questions, and explain your options.
Local Follow-Up Care Matters
When choosing hearing aids, the care available after your fitting is an important part of your decision. Eligible private-pay purchases at Beltone of Wilmington include BelCare, our aftercare program supporting you for the life of your hearing aids.
BelCare includes annual hearing assessments at no additional cost, a follow-up schedule based on your needs, and guidance as you adjust to your hearing aids. Our Wilmington team is here to answer questions and help you get the most from your devices.
Hearing aids purchased through insurance or discount programs may include different service plans. We’ll explain your coverage before you purchase.
Convenient for Wilmington and Nearby Towns
Beltone of Wilmington welcomes patients from Wilmington and surrounding communities, including:
- Wilmington, NC
- Leland, NC
- Wrightsville Beach, NC
- Carolina Beach, NC
- Kure Beach, NC
- Hampstead, NC
- Porters Neck, NC
- Castle Hayne, NC
Our office is at 4724 New Centre Drive, Suite 6, Wilmington, NC 28405, serving patients from New Hanover, Brunswick, and Pender counties.
Why Choose Beltone of Wilmington
At Beltone of Wilmington, you can depend on our experienced local team for help choosing hearing aids, understanding your options, and keeping your devices working well. Our office offers:
- Care from Cheryl Crainshaw, with 30 years of experience in the hearing care industry
- Free hearing testing and personalized consultations
- Guidance on hearing aid styles, sound quality, comfort, connectivity, and everyday care
- Rechargeable, Bluetooth-enabled, and discreet in-ear hearing aid options
- Recommendations based on your hearing needs, lifestyle, and budget
- Hearing aid fittings, cleanings, and follow-up adjustments in our Wilmington office
- A New Centre Drive location serving patients across New Hanover, Brunswick, and Pender counties
- Service for all hearing aid makes and models, including devices purchased elsewhere
- A complimentary hearing benefits and discount check, with BelCare aftercare included with eligible private-pay purchases
Schedule Your Appointment at Beltone of Wilmington
Whether you have questions about your hearing, want to compare hearing aid options, or need help with your current devices, our team on New Centre Drive is here to help.
